Our distribution center is not equipped to fulfill large-volume orders. Anyone who intends to place a massive order for OEM purpose, please select an item in “LOGO Customization ”section, and send the inquiry through email.



Free Shipping for Orders Over $19.99.







We only ship to US. UPS and DHL are our primary shippers.

We cannot deliver to the following areas:

  • Alaska
  • American Samoa
  • Guam
  • Hawaii
  • Marshall Islands
  • Northern Mariana Islands
  • Palau
  • Puerto Rico
  • Rhode Island
  • S. Virgin Islands
  • Armed Forces Americas
  • Armed Forces Europe
  • Armed Forces Pacific



It typically takes us 1 to 2 business days to process your order.

Please note, processing times are separate from the shipping times you may see during check out. All orders are processed the same day if an order is received into our system before noon (12:00 pm CST). Processing time excludes weekends, federal holidays, and Christmas/New Years.



  1. STANDARD SHIPPING 5-7 Business Days

         EXPEDITED SHIPPING 3-5  Business Days

  1. Shipping Time does not include a 1-2 days processing period required to process your order from the date your order is placed.
  2. Due to the impact of COVID-19, there may be delays in distribution. If you do not receive the product within 15 days, please contact us at:  with your name, contact information and order number. We will carefully investigate the delay and report back to you with our findings.





All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

We cannot accept a return (even within 14 days of purchase) in certain situations, including, but not limited to:

Products modified in any manner

Products repaired by anyone other than SIWIEY

Products that have been subject to misuse or unreasonable use

Products damaged by normal wear and tear

Products damaged by negligence

Products purchased from an unauthorized seller

Products listed as final sale at the time of purchase



To return an item, please email customer service at to obtain an Authorized Return number. After receiving an authorized number, place the item securely in its original packaging and include your proof of purchase, and mail your return to our returning address:

Return shipping charges will be paid or reimbursed by us.



After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. The original shipping and handling will not be refunded.



If you would like to exchange your current item for a different item, please follow the return process for the item you would like to return. Then create a new order for the item you would like in exchange. If you have any questions, don’t hesitate to contact us at    .