SIWIEY FAQS

Q: Can you do OEM order?
A:Yes, OEM is available. Please select an item under “LOGO Customization” section and provide us with your logo design in pdf or psd files. Send the inquiry with your target product, desired quantity, destination region, postal number, and other required terms through email at sales1@leaderpremiums.com. We accept OEM orders from all regions and countries.

 

Q: Is there any discount available?

A: Yes, subscribe to our email list for 10% discount off your next order. For OEM orders, we have a ladder discount system. The more you order, the cheaper the price will be.

Also, we would provide seasonal discounts to our senior customers from time to time.

 

Q: How’s quality control?

A: Quality is the priority!
1) All raw material we used are environmental-friendly.
2) There are skillful workers caring for every detail in handling the producing and packing processes.
3) We set up our own Quality Control Department to specialize in quality checking for every production process.

 

Q: Do you provide after-sales service?

A: Yes, please kindly contact us at any time. See “Shipping and Return Policy” for more information on after-sales service.